Guidebooks

The guidebook is what your guests read before and during their stay. Filled in properly, it replaces most arrival messages — and it stays available when you are not.

What a guidebook covers

• Arrival and departure — times, access to the unit, key handover.
• The unit — how the facilities work, wifi, waste sorting.
• House rules — what is expected during the stay.
• Around the unit — shops, transport and the addresses you recommend.

A guidebook belongs to a listing, not to the unit: two listings on the same unit each have their own guidebook, filled in separately. So if you add a second listing, plan to write its guidebook too — nothing is carried over automatically.

Guides that cover the guidebook

• Create and publish your first guidebook — the full path, from the first section to publishing and the PDF.
• Set up what a TV displays — the same guidebook, shown on a screen inside the unit.
• List a partner and run their insert — the merchants you recommend around the unit.